Livesport Privacy Policy — How Safe Is Your Data With Us

Livesport only collects information that is necessary to deliver our services effectively. Collecting data beyond what is needed goes against our policy. The types of data we collect are outlined below:

Livesport collects information through three main channels. It is important to be aware of what data you are providing through each.

• Directly Provided Information: Registration form, documents uploaded for KYC verification, information provided in support chat, and details submitted through surveys or feedback forms.
• Automatically collected information: Browsing data, login logs, device information, and session duration collected via cookies and tracking technologies.
• Information from Third Parties: Information received from identity verification services, payment processors, and fraud prevention providers.

In every case, we aim to collect only the minimum information necessary. Your consent is sought for any data beyond that.

Your information is used solely for the purposes listed below. It is not used for any other reason beyond what is stated here.

• Account Management & Verification: Registration, login security, and identity verification.
• Service Delivery: Processing bets, maintaining gaming services, and handling payments.
• Contact: Sending transaction confirmations, security alerts, and important service-related notifications.
• Personalization: Showing bonuses and offers tailored to your preferences.
• Responsible Gaming: Detecting unusual gaming behaviour and providing assistance when needed.
• Legal Compliance: Compliance with anti-money laundering regulations and licensing requirements.
• Security: Preventing fraud and cyberattacks.

Livesport will never sell does not. However, to operate our services, we may share certain data with specific partners in the following circumstances:

• Payment Partner: bKash, Nagad, Rocket & banking services — only the information required to complete transactions.
• KYC Verifier: Approved provider for identity and age verification.
• Technology Infrastructure: Cloud hosting and security service providers — bound by strict confidentiality agreements.
• Legal Authorities: Regulatory authorities in cases of court orders or legal obligations.

Livesport has strict data processing agreements in place with every third party. They receive only the data necessary for their specific role.

We do not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration your account remains active and for a maximum of 5 years (legal obligation).
• Financial Transaction Records: Maximum 7 years — to comply with tax and financial regulations.
• KYC Documents: After Account Closure 5 years।
• Communication & Support Logs: Maximum 2 years।
• Technical Logs: Maximum 12 months।

Once the designated period has passed, data is securely deleted or anonymized.

Livesport gives you full control over your data. You may exercise the following rights at any time:

To exercise any of these rights, please contact our support team. We typically respond 30 business days' within.

Livesport uses cookies on its website. Cookies are small files stored in your browser that help improve your experience.

• Essential Cookies: To maintain your login session and for security purposes — these cannot be disabled.
• Functional cookies: To remember your preferred language and settings.
• Analytics cookies: To understand which parts of the site are used most — based on your consent.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Livesport follows the highest industry standards for data protection. The following measures are always active:

• 256-bit SSL/TLS Encryption: Fully encrypted during data transmission.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Encrypted Database: All stored sensitive data is always encrypted.
• Regular Security Audits: Penetration testing and security audits.
• Access Controls: Only authorised personnel have access to your data.
• Data Backup: Regular encrypted backups to prevent any risk of data loss.

Livesport is strictly not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

If a parent or legal guardian believes their minor child has submitted information on our platform, please notify our support team immediately. We will promptly delete the relevant data and close the account.

Livesport may update this privacy policy when necessary. Members will be notified in advance of any significant changes via email or through the platform.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. The date of the latest update is shown at the top of the page.